Full Time
Digital Gift Officer: Catholic Community Foundation
Catholic Community Foundation - Cleveland, OH
The Catholic Diocese of Cleveland
Digital Gift Officer
Catholic Community Foundation
Non-exempt, Full time
The Catholic Diocese of Cleveland was founded on April 23, 1847. It is the twenty-third largest diocese in the United States. Under the leadership of the Most Reverend Edward J. Malesic, the diocese encompasses the counties of Cuyahoga, Summit, Lorain, Lake, Geauga, Medina, Wayne and Ashland. There are more than 670,000 Catholics in the Diocese, and Catholic Charities. There are 184 parishes, 107 Catholic schools, 1 pastoral center and 1 mission office within the diocese. The cathedral is the Cathedral of St. John the Evangelist, located in downtown Cleveland. Members of the diocesan staff support the Bishop in ministering to the people of God by working together to provide vision, leadership and service to continue the mission of Jesus to transform the world. As a community, they are committed to live by the values of faith, dignity, stewardship and justice.
The mission of the Catholic Community Foundation (CCF) is to foster faith-based stewardship in the community for the spiritual, educational and charitable needs of all.
Position Summary:
Under the direction of the Executive Director, this position supports the mission and strategic objectives of the Catholic Community Foundation by implementing a digital giving strategy and develop/maintain key pastoral relationships in support of our Annual Appeals.
Position Responsibilities
The Digital Gift Officer and Appeals Associate is responsible for supporting the Catholic Community Foundation's fundraising efforts with the responsibility and goal to retain and acquire individual donors through various digital strategies. This position will work under the supervision of the Executive Director to provide critical assistance to our Annual Appeals in the planning and execution of the Catholic Charities Appeal, and other diocesan appeals. In addition, this position will assist with other annual appeals as well as the #weGiveCatholic giving day.
Duties/essential functions will include, but not be limited to, the following:
- Coordinate and support day-to-day digital outreach efforts, including donor email outreach, social media, online events, and online giving pages for the Catholic Charities Appeal and other annual appeals.
- Monitor and share digital performance reports and modern best practices to provide feedback to the Executive Director and Appeals Director and staff to continually improve digital giving/marketing strategies.
- Support appeal initiatives by creating and carrying out digital marketing strategies and posting content across multi-channel systems.
- Maintain and update appeal web pages, donation pages, including impact stories, donor testimonials, donor listings, and donor recognition.
- Assist in the creation of and adherence to communications calendar to meet deadlines for various digital outreach initiatives in support of our Appeals.
- Maintain, grow and sustain critical pastoral relationships within our 181 parishes to help them plan, implement and achieve their local appeal goal. Assist with the Catholic Charities Appeal In-Pew Weekend and work with the Executive Director and Appeals Director up to and after in pew weekend (parish stats, parish goals, in pew meetings, material production, and delivery) to strengthen parish relationships.
- Assist in the planning and implementation of the #weGiveCatholic giving day with duties that include digital strategy and application; tracking, communication, and training for participating organizations; and support to Catholic Community Foundation #weGiveCatholic team.
- Perform related duties as assigned.
Qualifications
Education & Experience
- Associate's degree in marketing, Communications, Nonprofit Management, Business, or related field preferred.
- 1-3 years of experience in digital marketing, fundraising, advancement, or nonprofit communications.
- Experience supporting annual campaigns, appeals, or giving days preferred.
- Experience working in or with Catholic organizations or faith-based institutions strongly preferred.
Technical Skills
- Proficiency in email marketing platforms (e.g., Constant Contact, Mailchimp, HubSpot, etc.).
- Experience managing website content and online donation platforms.
- Working knowledge of social media management and analytics tools.
- Ability to interpret digital performance metrics (open rates, conversion rates, engagement analytics, donor acquisition/retention metrics).
- Proficiency in Microsoft Office (Excel, Word, PowerPoint); ability to manage reporting and dashboards.
- Familiarity with donor databases or CRM systems (Raiser’s Edge preferred)
To Apply:
Please submit cover letter, resume, and a completed Diocese of Cleveland Employment application, including contact information for three (3) professional references.
Position will remain open until it is filled.
Please note that this is an onsite position located within our Cathedral Square offices.